“I don’t want to set a precedent” might be the laziest sentence in leadership. Here’s why. Too many leaders obsess about setting a precedent when making a tough decision. Because it’s too often used as a kind of get out of jail free card to…
What do you do when you’re a manager … and you’re not sure what to do? That might sound like a contradiction. Managers are meant to lead. To provide clarity. To set the direction. But what happens when you don’t feel clear yet? Maybe you’re…
I used to think positive affirmations were a bit silly. Quotes like “I am enough” and “abundance flows through me” feel vague, like the kind of thing you’d see printed on a cheap scented candle. But I’ve been doing daily positive affirmations for a few…
Last week, I had the good fortune of driving around northern Italy. And the misfortune of stalling the car in front of a queue of irate Italian drivers 😆. I was driving out of Como when I stalled the car at the lights. Multiple cars…
I remember sitting at my desk at 6 am, having worked all night. I was exhausted but proud, thinking: this is what success looks like 🤦♂️. Because, when I first started working after university, I worked very long hours. Always on weekdays, but usually on the weekends…
A common issue amongst managers is attribution bias. We all do it. This is where we judge others by their actions, and ourselves by our intentions. For example, if someone on our team fails to meet a deadline, we might default to thinking it’s because…
A huge issue in management is falling into the trap of black and white thinking. What is it? It’s called splitting in psychology – when we fail to see the shades of grey in issues (and in ourselves), and instead view people and situations as…
“Leadership is doing the right thing, even when it hurts”. This is a quote I picked up from Scott Galloway recently. And I think it’s a good point. We’re so often faced with a choice – in leadership, as in life – between what’s convenient…
When we enter management, we often feel we have to become what we can see. We tend to assume that leadership has to look a certain way. That it needs to be strong, unemotional, rigid and in control – because that’s how it’s so often…
Sexism is a complicated topic, both in organisations and society more generally. As a man, I’m interested in how male leaders approach the topic of sexism. And – more importantly – how we can be advocates for addressing the issue. I know I’ll never fully…
“It’s all very ordinary once you get past the shiny suits and gruff exteriors”. I read that somewhere recently, though I can’t remember where. It was about celebrities (or maybe organised criminals 🤔😆). But the line stuck with me because it applies just as much…
You can’t performance manage people anymore – you’ll just be accused of harassment. I’ve heard this so many times 🙄. And it’s just not true. So, why do people say this? I think some are genuinely misguided, but I think what many are really trying…
They’re here! Our Daily Acts of Leadership card decks are officially on sale 🥳🎉! Leadership isn’t just about the big moments. It’s shaped in the small, everyday actions that build trust, inspire others and create meaningful change. That’s exactly why we created this deck. Want…
Here’s a word for something we all know, but rarely articulate: sonder. American writer John Koenig published an ambitious book in 2012, ‘The Dictionary of Obscure Sorrows’. It’s an amazing project: he set about creating new words to describe complex emotions that lack a precise…
I felt a mix of anxiety and excitement as Joel carefully cut open the carton on my dining room table yesterday. Inside was the final piece of something we’ve been working on for months: our first ever physical product, the Daily Acts of Leadership card…
Are you hard on behaviour but soft on people? You should be. Here’s why 👇. Most people most of the time are trying their best. When people stuff up, it’s rarely out of malice. Remember Hanlon’s Razor: “never attribute to malice that which is adequately…
Picture this situation that I’ve regularly observed over the years. A CEO is discussing an issue with some people within the organisation. It’s a novel problem with no obvious answers. They’re wrestling with it, thinking it through and trying to work out together what to…
We are more decent up close. When we interact with others directly, we tend to treat them better. Because we see their humanity, understand their challenges and treat them with greater decency. Whereas from a distance, it’s easier to dehumanise others and ignore the impact…
I’ve noticed something lately that’s quietly holding people back in their careers. It’s more common than you might think. Some people get asked to do something at work – something not technically required, or outside their normal job description – and hesitate. It’s not because…
The manufacturing work is for custom dice that will be included with our Daily Acts of Leadership cards. It’s been an eye-opening experience, so I thought I’d share a few random observations: 1️⃣ Finding a manufacturer: I connected with our supplier via Alibaba. Much like…