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Are you working on the right things?

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  • 1 min read

What are the most important problems in your field? Why aren’t you working on them? If you don’t have any great answers to that second question, perhaps consider: maybe I should be?

It’s not employer vs employee

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  • 2 min read

As modern leaders, we can – and should – see the employer and employee relationship as a positive-sum game.

Everyone is winging it

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  • 2 min read

I used to feel intimidated by the many capable people I worked with. Especially older and more senior ones. I assumed they all had their sh!t together in a way that I didn’t. Until one day I realised there’s no secret guidebook or certificate that… Everyone is winging it

My simple daily review

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  • 5 min read

A daily review is an integral part of my overall ‘impact system’. It sits alongside other key parts of my system, including a weekly review, which I’ll cover in a separate post. My daily review has two primary objectives: My version of a daily review… My simple daily review

Firing as an act of kindness.

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  • 3 min read

It’s hard to imagine firing someone as an act of kindness. But, it can be the kindest option.

The selfishness of witholding feedback

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  • 1 min read

As managers, we need to stop withholding improvement feedback from our team members. It’s a selfish thing to do. Read on to find out why.

The one unconventional recruitment technique more effective than interviews

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  • 3 min read

There is one unconventional recruitment technique more effective than everything else. Even interviews. What is it? Well, if you hired a chef, you wouldn’t just interview them, would you? You’d also want to taste their cooking, right? So why then do so many recruitment processes… The one unconventional recruitment technique more effective than interviews

Struggling to get everything done?

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  • 3 min read

Most managers feel relentless time pressure. We think, if I can just get over this hump, then I’ll get on top of things…. but the hump never passes. Fortunately, there’s a solution that doesn’t require killing yourself with more work. Here’s how. The answer is… Struggling to get everything done?

It’s time to drop “Don’t bring me problems, bring me solutions”

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  • 3 min read

Many managers like saying “don’t bring me problems, bring me solutions”. It rolls off the tongue and sounds logical. But it’s time to stop saying it. Why? Because it risks creating an environment where problems are supressed. We will all occasionally encounter problems that stump… It’s time to drop “Don’t bring me problems, bring me solutions”

Book summary: The Five Dysfunctions of a Team by Patrick Lencioni

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  • 4 min read

The book in a paragraph There are five fundamental causes of team dysfunction: absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results. These dysfunctions can lead to team failure. The way to address these dysfunctions is through building… Book summary: The Five Dysfunctions of a Team by Patrick Lencioni

Cobras and butterflies: dealing with complexity

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  • 7 min read

Complex adaptive systems can be particularly challenging when making important decisions. To help navigate these challenges, we have developed some guidance and a simple canvas that will help in understanding the complexity of the systems you work with, and to make better decisions within them.

The importance of values

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  • 5 min read

As we’ve discussed in similar articles on both mission and vision statements, organisational values are an often used concept, but rarely well executed. Many organisations have developed a set of values, but very few have applied them in a way that truly and uniquely defines… The importance of values

Book summary: The Advantage by Patrick Lencioni

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  • 5 min read

The strongest organisations are those that are healthy, not just smart. Organisational health depends on four disciplines: developing a cohesive leadership team, creating strategic clarity, over-communicating that clarity throughout the organisation, and reinforcing strategy through systems and ways of working. Clarity doesn’t need to be complex and abstract, instead it can be achieved by answering six questions for any organisation: Why do we exist? How will we succeed? What do we do? Who does what? What’s most important, right now? How will we behave?