We’ve built a Strategic Planning Toolkit so any leader can create a plan for their team or organisation in a few weeks. A free sample is available to download now. Many managers want a plan. But they don’t know how to build one or where… Introducing the Strategic Planning Toolkit
Netflix is legendary for its high performance culture. An important aspect of this is recruiting great fits. To do this, Reid Hastings explained on the Tim Ferriss podcast how he does referee checks. He does what he calls ‘cold sourcing’ of references. This means he… How Netflix does reference checks in 3 steps
Do you have an invisible, but heavy hand on your shoulder? Most of us wish to grow through life, standing ever taller and straighter as we go. Expressing ever more of our true selves. If we’re lucky, we have people who metaphorically crouch down, clasp… The heavy hands on our shoulders
What if all the workers in New York went home feeling better about themselves after an engaging day of work… what difference would it make? 8 million people live in NYC. Half of them work. And the same number of people ride the subway each… What would the New York subway look like if everyone went home happy?
It breaks my heart how often people would sooner sacrifice something they love – for example, a job or a relationship – than have a difficult conversation. Difficult conversations are difficult. And vulnerability is scary. But a life less than the one we’re capable of… Why avoiding difficult conversations is playing it small
Dear Guide: My boss has mental health issues and she has treated me poorly for a long time. I believe these two things are connected. I am compassionate to anyone struggling with their health, but now I’m struggling too. I have spoken to my boss,… Dear Guide: My boss has mental health issues, which lead her to treat me poorly. And now I’m struggling as a result
Dear Guide: My boss treats me poorly. I’ve tried speaking with her, but she gets defensive and dismisses my feedback. I asked her peer for advice and it was clear that my boss’s behaviour was well known and that – if I quit – she… Dear Guide: My boss treats me poorly, but I love my job. I don’t know what to do
Love the wrongdoer, hate the wrong. As leaders, we should keep this in mind whenever dealing with performance issues. A HR manager I knew was involved in firing someone for gross misconduct. Afterwards, she met the dismissed employee in the car park. She checked in… Love the wrongdoer, hate the wrong
Overload is something I’ve struggled with at work, particularly in management roles. Here’s a fairly typical situation for me. I’d find myself running 7+ projects at once. Some were just kicking off, and others were close to being finished. Some of them were ‘paid’ projects… Overloaded at work? Try working dumber, instead of smarter.
What makes a good recruitment process? Research shows that three things are most reliable at predicting on the job performance: 1. Work sample tests = 2. General cognitive ability tests = 2. Structured interviews Yet, few recruitment processes include sample work or cognitive ability tests.… 40 Tips to Find Your Next Superstar Recruit
I’ve trialled a number of planning journals in the past. None of them really ‘stuck’. Sometimes the planning system didn’t work for me. Or I didn’t like the physical design. Or both. But I remain attracted to the idea of finding a planning journal that… Road testing the MiGoals Progress Journal
Impact Society has updated the terms of service that govern the use of impactsociety.co. Key changes include modifications to the following sections: These changes are effective from Tuesday, 12 March 2024.
Dear Guide: My boss and I have different views on the best strategy to advance our objectives. I’m proposing a new approach that will add cost, but I believe it will deliver greater revenue. He sees it as a cash flow black hole. I believe… The Guide: My boss and I have differing views on the best strategy to advance our objectives
There is something deeply uncomfortable about listening to a recording of our own voice1. So when I listened last week to my first podcast effort – as a guest on Founder’s Ascent – I had to go through it more than once, just to get… Impact Society featured on the Founder’s Ascent podcast
Dear Guide: I have a casual team member who has repeatedly failed to submit their timesheet. I have explained to them several times that this must be done on time, as not doing so prevents them from getting paid and creates additional administrative work for… The Guide: I want to fire someone for repeatedly not submitting their timesheet, but it feels petty
Do you have an everyday management or leadership dilemma that you’re grappling with? Our new advice column – The Guide – coaches readers through the ordinary difficulties of leadership life. in each edition, we will answer a reader’s question about a management problem, big or… Introducing The Guide
When we take on more responsibility, many of us respond by working more hours. This isn’t much fun. But it’s also dumb. Because adding more time isn’t a scalable solution. And it stunts our growth. First, it turns us into super individual contributors, not better… Working longer hours isn’t the solution
According to Harvard Business Review, highly engaged teams are two to three times more productive than other teams. Many leaders want to engage their team, but just don’t know where to start. So here’s five everyday actions to get you going. 1. Say hello to… Five everyday things you can do to engage your team
It pays to be respectful. It’s the right thing to do. But it’s also usually the smart thing to do. Here’s why. Imagine two debt collection agencies. One uses high pressure tactics to get people to pay their money back. While the other tries to… It pays to be respectful
Managers often wish their team members were more coachable. What’s the best way to make that happen? Be more coachable ourselves. Why? First, it’s good role modelling. Second, demonstrating this will attract more coachable people to our teams. Here are two ways to demonstrate greater… Want your team to be more coachable? Start by being more coachable