Here’s a controversial test of our leadership ability: we’re only as good as our worst performing team member. It feels horribly uncomfortable to consider. I hate the idea. But… I think it might be true. Here’s why… Because, if we have a chronically underperforming team…
We all want to be leaders who deliver strong results while creating an engaging work environment for our team. But often we just don’t know where to start. Reading can help. Because – as author Ryan Holiday says – “Reading is the only way [we]…
When I learn about better ways of managing, I often feel silly for not knowing earlier. And, instead of implementing immediately, I sometimes get shy and procrastinate on it. This makes no sense. If it’s a better way of doing things, I should just start…
What are the most important problems in your field? Why aren’t you working on them? If you don’t have any great answers to that second question, perhaps consider: maybe I should be?
As modern leaders, we can – and should – see the employer and employee relationship as a positive-sum game.
Update: Our Strategic Planning Toolkit has launched! Our first Impact Society product will be a Strategic Planning Toolkit. It’ll give a step by step, four week approach – with templates and resources – to develop a straightforward strategic plan for any organisation or team. Whatever…
I used to feel intimidated by the many capable people I worked with. Especially older and more senior ones. I assumed they all had their sh!t together in a way that I didn’t. Until one day I realised there’s no secret guidebook or certificate that…
Updated: September 2025 A daily review is an integral part of my overall ‘impact system’. It sits alongside other key parts of my system, including a weekly review, which I’ll cover in a separate post. My daily review has two primary objectives: My version of…
The engagement of your team is one of the most important things you must focus on as a leader. But paying attention to your own level of engagement is not only important, but crucial. How you’re feeling about work has a huge impact on your…
Many managers think employee engagement just is a touchy-feely, nice-to-have. That it’s not something to be confused with the real work of management. But they’re wrong. Here’s why…
It’s hard to imagine firing someone as an act of kindness. But, it can be the kindest option.
As managers, we need to stop withholding improvement feedback from our team members. It’s a selfish thing to do. Read on to find out why.
There is one unconventional recruitment technique more effective than everything else. Even interviews. What is it? Well, if you hired a chef, you wouldn’t just interview them, would you? You’d also want to taste their cooking, right? So why then do so many recruitment processes…
Most managers feel relentless time pressure. We think, if I can just get over this hump, then I’ll get on top of things…. but the hump never passes. Fortunately, there’s a solution that doesn’t require killing yourself with more work. Here’s how. The answer is…
Low employee engagement reflects bad management, not bad people. And – judging by Financial Times data on widespread quiet quitting (low engagement by a new name) – bad management is widespread. This presents a huge opportunity for organisations and leaders who can engage their people.…
Change management and Greek mythology have something in common. Sisyphus eternally rolled a boulder up a hill, before it rolled back down. A lot of organisational change is like this. How? Sisyphus was a king in Greek mythology who was condemned by the god, Hades.…
Many managers like saying “don’t bring me problems, bring me solutions”. It rolls off the tongue and sounds logical. But it’s time to stop saying it. Why? Because it risks creating an environment where problems are supressed. We will all occasionally encounter problems that stump…
Complex adaptive systems can be particularly challenging when making important decisions. To help navigate these challenges, we have developed some guidance and a simple canvas that will help in understanding the complexity of the systems you work with, and to make better decisions within them.
As we’ve discussed in similar articles on both mission and vision statements, organisational values are an often used concept, but rarely well executed. Many organisations have developed a set of values, but very few have applied them in a way that truly and uniquely defines…
The strongest organisations are those that are healthy, not just smart. Organisational health depends on four disciplines: developing a cohesive leadership team, creating strategic clarity, over-communicating that clarity throughout the organisation, and reinforcing strategy through systems and ways of working. Clarity doesn’t need to be complex and abstract, instead it can be achieved by answering six questions for any organisation: Why do we exist? How will we succeed? What do we do? Who does what? What’s most important, right now? How will we behave?