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The Guide: My boss and I have differing views on the best strategy to advance our objectives

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  • 3 min read

Dear Guide: My boss and I have different views on the best strategy to advance our objectives. I’m proposing a new approach that will add cost, but I believe it will deliver greater revenue. He sees it as a cash flow black hole. I believe… The Guide: My boss and I have differing views on the best strategy to advance our objectives

Introducing The Guide

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  • 1 min read

Do you have an everyday management or leadership dilemma that you’re grappling with? Our new advice column – The Guide – coaches readers through the ordinary difficulties of leadership life. in each edition, we will answer a reader’s question about a management problem, big or… Introducing The Guide

Say this instead of “If you want a job done properly, do it yourself”

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  • 1 min read

I used to love saying, “if you want a job done properly, do it yourself”. But what that really said was, “I’m a terrible delegator”. And I was. When we first move into management roles, we’re typically bad delegators. We’ve often been promoted because we’re… Say this instead of “If you want a job done properly, do it yourself”

You can still be a kind manager and…

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  • 2 min read

You can’t be a kind person and criticise someone, right? And you definitely couldn’t sack them, right? Wrong. You can be a kind manager and still: Take criticising someone as a common example. Some managers criticise people and they are unkind. Some managers criticise people… You can still be a kind manager and…

Chasing certainty instead of clarity is a classic mistake (and what to do instead)

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  • 3 min read

I make this error all the time (most of us do). You’ll probably recognise this scenario: you’re faced with a choice in (even slightly) unfamiliar territory. And getting it wrong feels like it will have some cost or pain (perhaps only minor). What do we… Chasing certainty instead of clarity is a classic mistake (and what to do instead)

The firefighting death loop

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  • 3 min read

Are problems on repeat in your organisation? Is it like a game of whack-a-mole, where you fix one problem, only for another to pop up? This happens when organisations are stuck in a firefighting death loop. Gaps between organisational capabilities (in systems of work, people,… The firefighting death loop

The selfishness of witholding feedback

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  • 1 min read

As managers, we need to stop withholding improvement feedback from our team members. It’s a selfish thing to do. Read on to find out why.

It’s time to drop “Don’t bring me problems, bring me solutions”

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  • 3 min read

Many managers like saying “don’t bring me problems, bring me solutions”. It rolls off the tongue and sounds logical. But it’s time to stop saying it. Why? Because it risks creating an environment where problems are supressed. We will all occasionally encounter problems that stump… It’s time to drop “Don’t bring me problems, bring me solutions”