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complex systems

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What is sophistication bias?

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  • 2 min read

Managers seem to have an almost universal problem with sophistication bias. What does this mean? Sophistication bias is where people overlook simple, but effective, solutions in favour of more complex or “sophisticated” alternatives. In every case, this creates unnecessary additional work and complexity, but in… 

Cobras and butterflies: dealing with complexity

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  • 7 min read

Complex adaptive systems can be particularly challenging when making important decisions. To help navigate these challenges, we have developed some guidance and a simple canvas that will help in understanding the complexity of the systems you work with, and to make better decisions within them.