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attribution bias

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Why good managers don’t jump to conclusions

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  • 2 min read

A common issue amongst managers is attribution bias. We all do it. This is where we judge others by their actions, and ourselves by our intentions. For example, if someone on our team fails to meet a deadline, we might default to thinking it’s because… 

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The key to better performance? Be hard on behaviour, soft on people

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  • 3 min read

Are you hard on behaviour but soft on people? You should be. Here’s why 👇. Most people most of the time are trying their best. When people stuff up, it’s rarely out of malice. Remember Hanlon’s Razor: “never attribute to malice that which is adequately…