When someone messes up at work, is your first thought “what an a***hole”? Next time, try these two things before making any snap judgements. First, reflect on the question “why would a reasonable, rational and decent person do this?”. We usually assume that others behave…
AI is breaking my heart. Because while people are speaking more, they’re saying less. I love seeing people putting themselves out there, whether on LinkedIn or out there in the real world. But we’re losing something important in the process. More and more writing is…
What do you do when you’re a manager … and you’re not sure what to do? That might sound like a contradiction. Managers are meant to lead. To provide clarity. To set the direction. But what happens when you don’t feel clear yet? Maybe you’re…
Can crucial conversations co-exist with neuroinclusive workplaces? My psychologist asked me this last week. And it stumped me. Because it instantly revealed how little thought I’d given this obvious and fair question. I need to give it more thought. And I must educate myself better…
Effective Friday, 22 August 2025, we’ve updated our Terms of Service. These updates are part of our ongoing commitment to clarity, fairness and compliance with Australian Consumer Law. Key changes Read the full terms You can read the updated Terms of Service in full here:…
There’s no such thing as a lazy employee. Do you agree? Here’s what I think… Have you ever managed someone who you just thought to yourself, They’re just plain lazy. Maybe you even described them like that to others. As people, we seem to have…
Does your safety system reduce risk? Or just soothe executive anxiety? I’m no expert on safety systems, but I get the feeling sometimes that they’re too often filled with controls that do more to make executives feel better about themselves than they are effective in…
Here’s another leadership lesson from driving in Italy. In Italy, everyone speeds. Whatever the speed limit is, they go faster. Well, most of the time. Sometimes they don’t. Which is deeply confusing as a visitor. In Australia, if you speed, you’ll almost certainly get caught…
I used to think positive affirmations were a bit silly. Quotes like “I am enough” and “abundance flows through me” feel vague, like the kind of thing you’d see printed on a cheap scented candle. But I’ve been doing daily positive affirmations for a few…
Last week, I had the good fortune of driving around northern Italy. And the misfortune of stalling the car in front of a queue of irate Italian drivers 😆. I was driving out of Como when I stalled the car at the lights. Multiple cars…
Leadership isn’t about choosing between people and performance. It’s about aligning them Sustainably high performance is only possible where the needs of both the organisation and its workers are consistently met over the long term. It’s not a zero sum game – the better an…
I remember sitting at my desk at 6 am, having worked all night. I was exhausted but proud, thinking: this is what success looks like 🤦♂️. Because, when I first started working after university, I worked very long hours. Always on weekdays, but usually on the weekends…
Dethatching is a gardening concept that every organisation should steal. Thatch is the layer of dead matter that builds up between the grass and the soil. It blocks water, air and nutrients from reaching the roots. So every now and then, you rake it out…
Legend has it that when The Ohio State University built its campus, there were no footpaths. Instead, they waited a year or so and let students carve dirt paths into the grass, showing where they naturally walked. Then they paved those paths. This is called…
A case study showing how Unilever’s complex, purpose-led strategy could be captured on a single page using the Team Alignment Canvas
See how NASA’s vast, multi-decade mission could be captured on a single page using the Team Alignment Canvas. A case study that shows how even the most complex organisations can bring strategic clarity to life
See how Patagonia’s strategy comes to life on a single page using the Team Alignment Canvas. A clear case study in purpose-led planning and strategic clarity
A common issue amongst managers is attribution bias. We all do it. This is where we judge others by their actions, and ourselves by our intentions. For example, if someone on our team fails to meet a deadline, we might default to thinking it’s because…
A huge issue in management is falling into the trap of black and white thinking. What is it? It’s called splitting in psychology – when we fail to see the shades of grey in issues (and in ourselves), and instead view people and situations as…
“Leadership is doing the right thing, even when it hurts”. This is a quote I picked up from Scott Galloway recently. And I think it’s a good point. We’re so often faced with a choice – in leadership, as in life – between what’s convenient…