To be a good manager – or just a good person – doesn’t mean we need to be perfect. Being a good manager simply means that when we make mistakes, we: Nobody is perfect. To be imperfect is to be human. And striving for perfection…
I felt a mix of anxiety and excitement as Joel carefully cut open the carton on my dining room table yesterday. Inside was the final piece of something we’ve been working on for months: our first ever physical product, the Daily Acts of Leadership card…
Leadership might be serious business, but that doesn’t mean that we can’t enjoy ourselves along the way. So often, management and leadership content and advice is as dry as it is out of date and out of touch. We’re trying to change that in many…
Are you hard on behaviour but soft on people? You should be. Here’s why 👇. Most people most of the time are trying their best. When people stuff up, it’s rarely out of malice. Remember Hanlon’s Razor: “never attribute to malice that which is adequately…
Picture this situation that I’ve regularly observed over the years. A CEO is discussing an issue with some people within the organisation. It’s a novel problem with no obvious answers. They’re wrestling with it, thinking it through and trying to work out together what to…
We are more decent up close. When we interact with others directly, we tend to treat them better. Because we see their humanity, understand their challenges and treat them with greater decency. Whereas from a distance, it’s easier to dehumanise others and ignore the impact…
Most of us want to spend less time in meetings and more time outside. I’ve found a simple hack that ticks both boxes. Even better: you can do it today, and you won’t need any time off work. Here’s:1️⃣ What it is2️⃣ Why it works3️⃣…
I’ve noticed something lately that’s quietly holding people back in their careers. It’s more common than you might think. Some people get asked to do something at work – something not technically required, or outside their normal job description – and hesitate. It’s not because…
The manufacturing work is for custom dice that will be included with our Daily Acts of Leadership cards. It’s been an eye-opening experience, so I thought I’d share a few random observations: 1️⃣ Finding a manufacturer: I connected with our supplier via Alibaba. Much like…
It’s not HR’s job to manage your team for you. Some managers seem to think that when the uncomfortable parts of their role (e.g. performance managing or firing people) get tough, it’s time to hand the task off to HR – or their own manager.…
Every year, life surprises me with lessons about who I really am. 2024 was no different. I’ve never spent more time with anyone than I have myself. In fact, there’s not a moment that I wasn’t here with me 😀. Yet, it blows my mind…
Think about the worst possible workplace. Not just bad. Hellishly bad. What does it look like? How would people feel? And how productive would they be? I imagine people who’re bullied, harassed, stressed, overloaded, underequipped, in ill-suited roles, navigating ambiguous and changing priorities, underpaid, in…
Some organisations seem to forget why they exist. If you tried to work out what they were all about by observing what they spend their time, money and executive attention on, you might think they were there to: And managing risk, having smart procurement and…
Anyone who’s recruited more than a few roles and thinks they’ve nailed it every time either has low standards or is lying. Because recruitment is risky and impossible to get right 100% of the time. But there are things we can do to stack the…
I know I should meditate more. And that doing it – even for five minutes – would benefit me. But, I say to myself… I don’t have the time. It seems too hard. I can always start tomorrow. This is all a fairly accurate –…
Here’s something I used to feel guilty about: there are days where I don’t feel like being a manager. I’ve come to learn that feeling like this at times is both common, and entirely understandable. Because here’s the hard truth: a lot of the time,…
Managers, here’s a simple but effective team engagement hack I picked up a few years ago: At your next management meeting, invite someone else from the team or wider organisation — ideally someone less experienced — to give a quick presentation. Here’s the parameters: five…
I’ve spent countless hours searching for the best productivity apps and tools. Asana, Monday, ClickUp, Basecamp, Trello—you name it, I’ve probably tried it. For a long time, I thought the issue was that I hadn’t found the right tool yet. I thought the next app…
Ever find yourself frustrated with your boss? Here’s a twist: use their failings to become a better leader yourself. It’s always been easy for me to spot the things my boss gets wrong. Strangely, though, I’ve not always been so sharp at spotting my own…
As managers, particularly as we become more senior and accumulate more responsibility, it’s tempting to get lost in our own growing sense of self-importance and start to believe that we are the ones that add the real value. The reality though is quite different. As…