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engagement

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Apologising doesn’t make you weak

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  • 4 min read

When was the last time you apologised for something at work? If you can’t remember, consider: are you perfect, or are you not apologising for some other reason? I’ve noticed that some people in management roles don’t like to apologise. But this approach is dead… Apologising doesn’t make you weak

Is my boss OK?

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  • 2 min read

I thought this was pretty funny when I saw it the other day. Like most good jokes, it has a strong hint of truth to it. Because sadly, a lot of managers are not OK. A recent study by The Workforce Institute surveyed 3,400 workers… Is my boss OK?

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You can’t engage your team overnight, but here’s what you can do today

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  • 1 min read

It’s impossible to engage your team overnight. But here’s what’s possible today… It’ll only take you 30 minutes. But, in one year’s time you’ll have a team with boosted engagement, because they: And highly engaged teams are 3x more productive than merely satisfied teams. Talk… You can’t engage your team overnight, but here’s what you can do today

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How new leaders lose the frontline

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  • 1 min read

New executive comes in. Starts strong. Engages the frontline. Then gets busy. Buries themselves. Drops engagement. Loses trust. Workers say, “they’re just like everyone else, they don’t give a shit about us”. I’ve seen this repeatedly. And the sad thing is, the leader usually does… How new leaders lose the frontline

It’s not employer vs employee

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  • 2 min read

As modern leaders, we can – and should – see the employer and employee relationship as a positive-sum game.