The book in a paragraph Updated: November 2024. There are five fundamental causes of team dysfunction: absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results. These dysfunctions can lead to team failure. The way to address these dysfunctions…
What do Alice in Wonderland and Roman philosophy have in common? They both share at least one important lesson on the importance of a clear vision for high performing teams and organisations. Vision statements are common, but they often exist in a going-through-the-motions, tick-the-box-of-a-strategic-planning-checklist kind…
Need a straightforward strategic plan for your team or organisation? All it takes is six simple questions… In @Patrick Lencioni’s book, The Advantage, he says that the best performing teams have extremely clear answers to six questions: We’ve developed a simple tool to capture and…
Taking total responsibility means measuring communication at the listener’s ear, not the speaker’s mouth. This is what former Google executive Kim Scott talks about in her book Radical Candor. If we seek to take total responsibility, we must accept that – if someone doesn’t understand something –…
The book in a paragraph The Five Temptations of a CEO by Patrick Lencioni identifies five key temptations that leaders often face: prioritising personal status over organisational results, valuing popularity over accountability, choosing certainty over clarity in decision-making, preferring harmony over productive conflict, and avoiding…
I make this error all the time (most of us do). You’ll probably recognise this scenario: you’re faced with a choice in (even slightly) unfamiliar territory. And getting it wrong feels like it will have some cost or pain (perhaps only minor). What do we…
The book in a paragraph Unproductive and tedious meetings plague many teams and organisations. And bad meetings almost always lead to bad decisions, which is the best recipe for mediocrity. To address this, teams need an integrated, comprehensive and practical framework for structuring and managing…
As we’ve discussed in similar articles on both mission and vision statements, organisational values are an often used concept, but rarely well executed. Many organisations have developed a set of values, but very few have applied them in a way that truly and uniquely defines…
The strongest organisations are those that are healthy, not just smart. Organisational health depends on four disciplines: developing a cohesive leadership team, creating strategic clarity, over-communicating that clarity throughout the organisation, and reinforcing strategy through systems and ways of working. Clarity doesn’t need to be complex and abstract, instead it can be achieved by answering six questions for any organisation: Why do we exist? How will we succeed? What do we do? Who does what? What’s most important, right now? How will we behave?