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When things go M-A-D

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  • 2 min read

Have things gone M-A-D between your workers and management? (mutually assured demonisation) It’s a sad trend in many organisations. Workers assume the worst of management. Management assumes the worst of workers. If workers are unproductive, managers think they’re lazy. If they ask for better work… When things go M-A-D

Hire for attitude. Train for skill.

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  • 2 min read

The hardest people to manage are those with attitude problems, not capability issues. So why do recruitment processes focus so much on technical fit, rather than cultural fit? I think there are two reasons: What’s the answer? Recruit people through the lens of the matrix… Hire for attitude. Train for skill.

The importance of values

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  • 5 min read

As we’ve discussed in similar articles on both mission and vision statements, organisational values are an often used concept, but rarely well executed. Many organisations have developed a set of values, but very few have applied them in a way that truly and uniquely defines… The importance of values