The hardest people to manage are those with attitude problems, not capability issues. So why do recruitment processes focus so much on technical fit, rather than cultural fit? I think there are two reasons: What’s the answer? Recruit people through the lens of the matrix… Hire for attitude. Train for skill.
The book in a paragraph There are five fundamental causes of team dysfunction: absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results. These dysfunctions can lead to team failure. The way to address these dysfunctions is through building… Book summary: The Five Dysfunctions of a Team by Patrick Lencioni