Very polite leaders tend to be less effective. Whereas highly respectful leaders perform better. Here’s why… Imagine a situation where someone isn’t doing a good job. Now, imagine it was you. What would you want your manager to do? Be polite and say nothing, in… Respect > Politeness
What we learn at work about relationships often helps in our personal lives too. And vice versa. Leadership is fundamentally about developing strong and healthy relationships with other people. Because, organisations are social structures. At their core, they’re a collection of interpersonal relationships. Both in… Leadership – like life generally – depends on strong relationships
I don’t know your team, but I know they can’t read your mind. I often speak to managers who’re frustrated that their people aren’t doing what they need them to. Me: “Have you told them exactly what you need from them?” Them: “Well, I’ve spoken… Speak up! Your team members aren’t mind readers
Early in my management career, there was a person in my team who dressed inappropriately for work. It was an issue, because they often met with clients and hence weren’t representing our company in a way consistent with our brand and values. It was also… Direct > indirect when it comes to communication
Can you trust someone who only tells you good things? I don’t think so. Here’s why and what it means for leaders. If someone is only sharing good news with you (including feedback on your performance, opportunities you’re seeking or anything else that could personally… It’s hard to trust someone who only shares good news